How to Restore Your Purchase

If you purchased a subscription through the App Store or Google Play, and the app is asking you to pay again after you’ve logged in, please do the following to restore your subscription:

1. Scroll down the payment screen.
2. Tap Restore purchases.

Additional steps

If a large "X" appears on your screen after following the steps above, try this:

1. Tap a few times in the top-left corner to close the payment screen.
2. Go to Profile settings.
3. Scroll down and tap Restore subscription.

If these steps don’t resolve the issue, please contact our support team for further assistance.